Get to know Mike Murphy, one of Wicked Bandwidth’s Co-Founders!

Mike brings over 20 years of telecom experience to his role at Wicked.  Having worked on both the carrier side and agency side, he has extensive first-hand experience with network planning, design and implementation, as well as forming and cultivating strategic alliances.

A native of Massachusetts, Mike grew up in East Longmeadow and attended the University of Massachusetts, Dartmouth, where he earned a Bachelor of Science degree in Business Management.

In his free time, you can catch Mike coaching sports and spending time with his family and boxer Nelly.

Get to know Mike Murphy, one of Wicked Bandwidth’s Co-Founders!

Mike brings over 20 years of telecom experience to his role at Wicked.  Having worked on both the carrier side and agency side, he has extensive first-hand experience with network planning, design and implementation, as well as forming and cultivating strategic alliances.

A native of Massachusetts, Mike grew up in East Longmeadow and attended the University of Massachusetts, Dartmouth, where he earned a Bachelor of Science degree in Business Management.

In his free time, you can catch Mike coaching sports and spending time with his family and boxer Nelly.

Get to know more about Mike in our latest Meet the Team interview:

Mike, describe your role at Wicked.

My role is focused on marketing and business development.  Essentially coming up with ways to get the Wicked name in front of a new audience of prospects and property owners.

How has your experience in telecom led you to where you are today? 

Back in the mid-90’s, I was fortunate enough to learn about data/WAN services.  This was an era when voice services and long-distance services were the money makers.  Data services were new.  The knowledge I gained afforded me the opportunity to work for one of the first commercial Internet providers in the Boston area.  Being at an ISP during the dot.com and telecom boom was a tremendous experience.  The ISP I worked for was acquired by RCN and I was able to learn all about constructing, deploying and interconnecting fiber.

During the telecom meltdown, I saw an opportunity to help carriers monetize distressed fiber assets which lead to starting New England Fiber.  Working as an agent or outsourced sales team, our job was to sell dark fiber to enterprise and carrier customers on behalf of the owner.  During this time period, we collected a huge amount of data regarding the location of fiber networks and lit buildings which lead to the creation of the network mapping tool, FiberLocator.  In creating the database, we became intimately familiar with where there was good network coverage and more importantly, where there wasn’t coverage.

When and how did you decide to start Wicked?

The shift to cloud has increased the importance of having a solid network connection.  We realized that there was a gap in the SMB market in terms of coverage and product offering.  The small and medium-sized customers tended to be in smaller buildings that did not have the same network options as the larger buildings in the city.  We launched Wicked to offer super reliable, ultra-high capacity bandwidth in underserved buildings at a price the SMB customer could afford.

What are some of the challenges of starting an ISP in Boston?

Two of the biggest challenges for us are explaining to Boston property owners the value of having Wicked in their building for their tenants to access, and then educating potential customers on why Wicked’s fiber network is better than a cable modem.  It’s hard to explain something like that without being able to physically demonstrate it; it’s somewhat intangible.

What excites you about starting an ISP in Boston? 

Being able to enable new technologies.  We’ve got all these new cutting-edge businesses in Boston and they can’t move data around to connect to the things they need.  We wanted to do something different that would help the community, and we’re able to help facilitate growth and innovation in this way.

What other neighborhoods is Wicked looking to expand into next?

We are in the process of activating some new buildings in Cambridge and the Seaport.  Ultimately, we’re working with customers to see where to expand.  Where there’s demand, we’ll bring network.

Any new products or services we should know about? 

We have some very exciting new offerings that will be available in the second quarter.  Knowing how critical reliability is to our customers, we created a brand-new offering called Voodoo.  Wicked leverages our fiber backbone and point to point networks to provide a fully redundant service offering.  What does that mean?  If the fiber gets cut going into the building, the network automatically routes out over the wireless connection.  What does this mean for the customer?  Service stays up in a seamless manner.  Wicked is the first company in Boston to do this at a building level.  No need for customers to buy two Internet feeds from different carriers, or manage gear or handle the failover.  We handle it all at a network level.

The other new offering will be a unified communications offering that rides over the Wicked network.  More to come in the next 30 days.

What are some of your favorite things about Boston?

Wicked Bandwidth is my favorite thing in Boston!  But, in all honesty, I love how the city’s always changing. It’s hundreds of years old, but it’s always going through change.  The Big Dig helped open up the waterfront to the financial district.  Now you’ve got the Rose Kennedy Greenway and an incredibly vibrant area in the Seaport.

As for my favorite things to do in Boston…there are lots of good restaurants, especially in the North End.  And Boston sports!  Fishing out in Boston Harbor is always fun.