One of our original Wicked customers, BevSpot, was facing a pickle as they planned the move to their new location at 321 Summer St. They had been so thrilled with the bandwidth service they were receiving from Wicked, but we weren’t yet servicing their new office location at 321 Summer St. So, they called us up and asked if we would be able to build service into 321 Summer, and we couldn’t help but oblige!
So, we sent our engineering and construction team over to the site to start digging, wanting to make sure there wasn’t too much of a gap between when BevSpot moved and when they were able to get online. Even though the timeline was going to be tight, we managed to turn them up in the building within 30 days from start to finish. We were able to extend our fiber-based services into the building so that BevSpot could retain the fast, reliable service they were used to at their original location.
When asked about their experience so far with Wicked, BevSpot’s Jonathan Mateo had this to say:
“Wicked was working with BevSpot prior to me coming onboard in August, but I can say that since I’ve been working with them, I wouldn’t want to work with any other provider in the Boston area. They have been able to provide an unmatched value to us between their clear, communicative customer service and extensive knowledge of the city. When we moved offices and Wicked agreed to construct into our new building, they were able to get service to our office prior to us moving in, even though it put them in a time crunch. They were very transparent with the details and handled any issues that came up quickly and successfully, and I would definitely recommend their services to any other tenant in the building. In fact, I already have!”
If you are a company with an office in 321 Summer St, make sure to ask the guys at BevSpot how they like their Wicked service! Now that we are lit in the building, we can bring Wicked Bandwidth’s fiber-based service to tenants within a week of the request, and we would love to have more customers in the building.
If you are interested in becoming a Wicked customer or learning if your building is in a Wicked coverage zone, you can click here to find out more.